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Store Policies

Contact Us

  • Hours 8AM-4PM EST, Mon-Fri, excluding major holidays.

  • Email inquiries will be addressed during these same hours.

  • Email: arttutushop@gmail.com

  • Call: +995599345795 or +995599104066

  • Order online 24/7 at arttutu.com

  • Log in using your email (or customer number) and password. You must use the email associated with your account. If you have forgotten your password, visit us online to have your password reset link emailed to you. If you do not have an account with us, please apply online or contact us.

Terms & Payment

  • Checks, money orders, credit cards and purchase orders (exceptions apply) accepted.

  • All prices, terms & availability subject to change.

 

  • Deposit Payment 50% deposit required when placing your order. Orders by phone must use a credit card for deposit.

  • Balance Payment Orders must be paid in full before shipping.

  • Complete Orders Orders ship when entire order is ready to ship and order is paid in full.

  • Partial Orders If partial shipment is requested, order balances must be paid in full and additional shipping charges will apply.

Credit Cards

  • VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS are accepted.

  • Credit cards are charged when your order is placed.

  • Declined cards need to provide another form of payment within 48 hours or order will be canceled.

Checks

  • Accepted from Colleges, High, Middle & Elementary Schools

  • Booster Club POs NOT ACCEPTED

  • Must be received before we can process your order

  • Must be numbered & totaled (including S&H)

  • Must be signed

  • Must state: "Purchases are not returnable."

  • Must be paid by the issuing party

  • Payable immediately upon receipt of merchandise

  • PO is a legal contract which must be honored once your order has been accepted.

Order Management

  • Keep a copy of your original order.

  • Orders will be immediately assigned an order number.

  • Contact us if you do NOT receive an order confirmation within 10 days.

  • Check this confirmation against your original order and notify us at once if they do not agree.

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